Amna Bushra Elsheikh
IT Support Help Desk Professional
Amna Bushra Elsheikh, a skilled IT Support Help Desk professional, brings a Bachelor's degree in Information Technology from the esteemed University of Khartoum. Born on June 15, 1996, in Sudan, she holds a passionate drive for technology and has a keen interest in Machine Learning, demonstrated through her graduation project on Fake News Detection using Machine Learning.
Amna's professional journey includes a valuable stint as an IT Support Help Desk at Kassia For Home Electrical Appliances in Khartoum, Sudan, where she spent one year and three months honing her technical skills and providing essential IT support to the organization.
In her role, Amna showcased proficiency in various areas, including Python programming, Helpdesk management, and Machine Learning. Her practical experience in IT support and her exposure to machine learning during her academic pursuits have equipped her with a robust skill set. She is adept at Microsoft PowerPoint, data entry, and possesses strong typing skills.
Apart from her technical prowess, Amna exhibits qualities of fast learning and critical thinking. Her ability to adapt swiftly and approach challenges with analytical thinking reflects her commitment to continuous growth in the dynamic field of IT.
Amna Bushra Elsheikh's academic journey reflects her dedication, having graduated with a Bachelor's degree in Information Technology from the University of Khartoum in December 2021, achieving a commendable grade of 2.53 out of 4.
Beyond her professional and academic achievements, Amna has engaged in various training and certifications to enhance her skill set. Notable certifications include Google Data Analytics, a Diploma in Certified Educational Consultant (childhood stage), and training in Mental Toughness, demonstrating her commitment to continuous learning and professional development.
In addition to her technical abilities, Amna is multilingual, with proficiency in Arabic and English, and has a beginner's level understanding of Turkish and Spanish. Her memberships in the Sudanese Internet Society (S.I.S.) and the جمعية واسطة خير reflect her involvement in professional communities.
Amna Bushra Elsheikh is now seeking opportunities as a Data Analyst Internee or in IT support roles, with a keen interest in Machine Learning. Her career objective revolves around leveraging her academic foundation and practical experience to contribute to innovative projects and further enhance her expertise, particularly in the realm of Artificial Intelligence and Machine Learning.
